“Better Together” Partnerships

Inicio.AI and D.One have joined forces to bring clients a “better together” solution.

Together we are providing our clients with an integrated solution, combining conversational AI and Open Banking to support customers during the completion of the income and expenditure statement, either digitally or via a live agent.

With completion rates of I&E forms often below desired levels, the ability to provide the customer with the option to pre-fill the fields, whilst being guided through the process by conversational AI alone has directly led to an increase of 30% in completion rates.

Bringing I&E’s into focus, Inicio.AI and D.One are both FCA regulated and headed by a team of experts from the consumer lending, debt and data sectors. The development of the conversational AI has taken 3 years to build and is continually learning and improving whilst D.One has grown from a brand we know and trust in Clearscore.

Inicio.AI and D.One have a team that work together with our clients, ensuring mapping is completed seamlessly, I&E’s are easily populated without agents having to decipher open banking data.

Tim Kelleway the Managing Director of D.One said “Working with Inicio AI will help us drive a real step change in 1) the quality of user experience when undergoing an affordability assessment, and 2) the accuracy and auditability of those assessments.

It can be done so much better and we’re looking forward to making that happen..”

New Client Announcement – 118 118 Money

We are delighted to announce our latest new client, 118 118 Money, who are now using our Conversational AI Income and Expenditure solution to guide their customers and support their live agents through affordability assessments.

Welcome to the Team – Darryl Matthews

Happy New Year, and what a great start. From today we are over the moon to have Darryl P. Matthews join Inicio AI as our new Client Experience Director.

Darryl’s background is in partnerships & stakeholder management from the Banking & Debt Management sector and joins our team to shape and oversee the entire customer journey from concept to live.

We can’t wait for our existing and new clients to meet Darryl.

2025 is set to be a very exciting year for Inicio AI as our Income and Expenditure solution continues to bring conversational AI right to the heart of the I&E customer journey, providing live agent support, self-serve customer engagement, improved confidence and getting ahead of the regulatory expectations.

New Client Announcement – MoneyPlus

We are delighted to announce a new client, MoneyPlus, who are now using our Conversational AI Income and Expenditure solution to guide their customers through the MoneyPlus affordability assessment.

Award – One2Win

What an amazing weekend for Inicio AI. On Friday evening not one, but two awards!

First the National Business Women’s Awards where our CEO Rachel Curtis won the Stem Business Woman of the Year, Gold Winner, collected by our Chief Commercial Officer Carol Walton.

But then on the same night, the jewel of the crown, winning £1.35 million in the UK’s largest single prize pitch competition, as part of the One 2 Win pitch competition at Birmingham Tech Week’s, Tech Awards.

Our CEO Rachel Curtis:
“This funding will allow us to accelerate our growth plans and bring our solution to so many people who need it, that much more quickly. To receive this backing after the hard graft of the last three years, makes me feel immensely proud, and I can’t thank the judges enough for believing in us.”