at theCredit Services AssociationAwards. Inicio AIhave developed an Affordability Solution that uses conversational AI to guide users through the Income and Expenditure form, it’s that linchpin part of the customer journey that makes all the difference. 👍 No need to train agents on income and expenditure forms – our solution guides agents too. 👏 No need to spend hours of voice trying to complete affordability – our solution drives more customers to self serve. 🙌 No need to use short form poor quality I&E’s – our solution creates a quality assessment that drives improved KPI’s for everyone.
