Inicio has been successfully introduced into the debt support sector, working with organisations such as Christians Against Poverty to enhance the way financial assessments are delivered in more personal, face-to-face environments.

Our solution enables support workers to focus on guiding individuals towards the right outcomes, while ensuring the consistent and accurate collection of income and expenditure data. By digitising the assessment process, Inicio reduces variability and supports a more structured, yet empathetic, conversation.

Whether used alongside a support worker or independently by the individual, the platform allows both parties to work through the same assessment in real time. This creates a more collaborative experience, helping individuals feel supported rather than assessed.

We understand that conversations in the debt support sector often involve people at their most vulnerable. That’s why our approach is designed to reduce pressure, improve clarity, and give support workers more time to focus on solutions rather than administration.