Welcome to the Team – Darryl Matthews

January 2, 2025

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Alex Bone

Happy New Year, and what a great start. From today we are over the moon to have Darryl P. Matthews join Inicio AI as our new Client Experience Director.

Darryl’s background is in partnerships & stakeholder management from the Banking & Debt Management sector and joins our team to shape and oversee the entire customer journey from concept to live.

We can’t wait for our existing and new clients to meet Darryl.

2025 is set to be a very exciting year for Inicio AI as our Income and Expenditure solution continues to bring conversational AI right to the heart of the I&E customer journey, providing live agent support, self-serve customer engagement, improved confidence and getting ahead of the regulatory expectations.

Recent Articles

Recent

Affordability using AI

Why Inicio?We are focused entirely on affordability and specifically the completion of Income and Expenditure (I&E) forms. We obsess over consumer engagement and experience to ensure you get the best quality I&E possible using the latest developments in...

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“Better Together” Partnerships

Inicio.AI and D.One have joined forces to bring clients a "better together" solution. Together we are providing our clients with an integrated solution, combining conversational AI and Open Banking to support customers during the completion of the income and...

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Just Blue Monday?

Sorry for such a bleak opening line, but...The challenges businesses in the debt industry faced in 2024 are not going to get any easier in 2025:And commission rates and commercial models will probably remain the same Can tech, and specifically AI led tech help...

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