Case Study
MoneyPlus Advice
By Inicio.ai
MoneyPlus Advice is a leading provider of debt solutions in the UK, dedicated to helping individuals regain control of their finances. With a team of experienced advisors, they offer tailored guidance and support to navigate through debt challenges.
MoneyPlus provides a range of services, from debt management plans to individual voluntary arrangements (IVAs), all designed to alleviate financial stress and pave the way towards a debt-free future.

Increase in digital completions

Reduction in consumer time to complete

Potential benefits found in the first month
“Working with Inicio AI has completely transformed how we gather Income & Expenditure details for our customers. Their team is incredibly focused on delivering a best-in-class experience and genuinely gets the nuances of our customer journey. From the start, the implementation felt straightforward thanks to a clear roadmap, open communication, and regular check-ins that kept us all aligned.
The results speak for themselves: we’ve already cut the time it takes for customers to complete the I&E by more than half, and we’ve even customised the avatar to fit our brand perfectly. This is just the beginning of our long-term collaboration, with plenty of exciting phases on the horizon as Inicio AI’s solution becomes woven into every aspect of our customer experience.”