Inicio.AI and D.One have joined forces to bring clients a “better together” solution.
Together we are providing our clients with an integrated solution, combining conversational AI and Open Banking to support customers during the completion of the income and expenditure statement, either digitally or via a live agent.
With completion rates of I&E forms often below desired levels, the ability to provide the customer with the option to pre-fill the fields, whilst being guided through the process by conversational AI alone has directly led to an increase of 30% in completion rates.
Bringing I&E’s into focus, Inicio.AI and D.One are both FCA regulated and headed by a team of experts from the consumer lending, debt and data sectors. The development of the conversational AI has taken 3 years to build and is continually learning and improving whilst D.One has grown from a brand we know and trust in Clearscore.
Inicio.AI and D.One have a team that work together with our clients, ensuring mapping is completed seamlessly, I&E’s are easily populated without agents having to decipher open banking data.
Tim Kelleway the Managing Director of D.One said “Working with Inicio AI will help us drive a real step change in 1) the quality of user experience when undergoing an affordability assessment, and 2) the accuracy and auditability of those assessments.
It can be done so much better and we’re looking forward to making that happen..”